Last Updated: 11/18/2025
This Privacy Policy describes how LabGrade Peptides (“Company,” “we,” “us,” “our”) collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from LabGradePeptides.com (“Website”).
By using the Website, you agree to the practices described below.
If you do not agree, please do not use the Website.
1. Information We Collect
We collect information in the following categories:
A. Personal Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment method (tokenized — we do NOT store card numbers)
- Order history
- Account login credentials (encrypted)
Sensitive personal data is never collected.
B. Automatically Collected Data
When you browse our site, we collect:
- IP address
- Device type
- Browser type
- Operating system
- Cookies & tracking identifiers
- Pages viewed
- Session duration
- Referral URLs
This is standard for all e-commerce platforms.
C. Payment Information
We do not store your credit card number.
Payments are processed through:
- Third-party payment processors
- PCI-compliant gateways
We receive only limited information such as transaction confirmation or failure notices.
D. Communications
We collect emails, messages, and customer service inquiries to better assist you.
2. How We Use Your Information
We use your information for the following legitimate business purposes:
- Process and deliver orders
- Verify purchases and prevent fraud
- Maintain customer accounts
- Improve site functionality and user experience
- Communicate order updates and customer support
- Comply with legal obligations
- Conduct internal analytics
- Display personalized content
- Send marketing (with consent where required)
We do not sell personal data.
3. Sharing Your Information
We may share your data with trusted third parties solely for business operations:
A. Service Providers
Including but not limited to:
- Payment processors
- Shipping carriers
- Fraud detection services
- Email marketing platforms
- Web hosting providers
- Analytics tools (e.g., Google Analytics)
These providers only access data necessary to perform their functions.
B. Legal Compliance
We may disclose information if required to:
- Comply with subpoenas or government requests
- Enforce our Terms & Conditions
- Investigate fraud or security threats
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred.
We never share data for unrelated advertising or data-broker purposes.
4. Cookies & Tracking Technologies
We use cookies, pixels, tags, and analytics tools to:
- Recognize returning visitors
- Track cart and checkout behavior
- Improve site performance
- Enable targeted advertising (Facebook, Google, etc.)
You may disable cookies through your browser settings, but certain features may not function.
5. Targeted Advertising
We may use anonymized and pseudonymized data for:
- Retargeting ads
- Audience segmentation
- Performance measurement
This includes platforms such as:
- Meta (Facebook/Instagram)
- Google Ads
- TikTok
You can opt out of behavioral advertising by visiting:
- www.optout.aboutads.info
- www.youronlinechoices.eu (EU users)
We never share sensitive personal data for advertising purposes.
6. Data Retention
We retain data only as long as necessary for:
- Fulfilling contractual obligations
- Fraud prevention
- Tax and legal reporting requirements
- Customer support
- Internal business analytics
You may request deletion of your data unless legally required otherwise.
7. Data Security
We take industry-standard precautions to protect your information, including:
- SSL encryption
- Secure servers
- Limited-access databases
- Encrypted login credentials
- PCI-compliant payment processing
- Regular vulnerability scanning
However, no system is 100% secure.
You use the Website at your own risk.
8. Your Rights (CCPA/CPRA, GDPR, & U.S. State Laws)
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your information
- Opt out of targeted advertising
- Limit use of sensitive data
- Request portability of your data
- Withdraw consent where applicable
- File a complaint with your regulatory authority
To exercise your rights, email us at: support@labgradepeptides.com.
We verify all identity-related requests for security.
9. Children’s Privacy
We do not knowingly collect data from children under 18.
If we learn a minor has submitted information, it will be deleted promptly.
10. International Users (GDPR Notice)
If you are based in the EU/EEA:
- Your data may be transferred to the United States
- Such transfers occur under lawful bases (e.g., contractual necessity)
- Data is stored and processed in accordance with GDPR principles
You may request deletion or anonymization of your data at any time.
11. Do Not Track Signals
Because there is no uniform DNT standard, our Website does not alter behavior in response to browser “Do Not Track” signals.
12. Third-Party Links
Our site may include external links.
We are not responsible for:
- Privacy policies of third-party websites
- Content, security, or data practices of external sites
Use caution when leaving our Website.
13. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes take effect immediately upon posting.
Continued use of the Website constitutes acceptance of revised terms.
14. Contact Information
If you have questions about how we collect, use, or protect your information, contact us:
LabGrade Peptides
Email: support@labgradepeptides.com
Website: LabGradePeptides.com